Our perspective has always been, and continues to be, about enhancing our customers' experience before and after purchase whether that is in store or online.
Getting to Know You
When you make a purchase at Brea Bead Works, join our mailing list, e-newsletter, or answer one of our surveys, you may choose to give us basic information: name, email address, mailing address, ZIP code, phone, and credit card numbers. This allows us to process your transactions more efficiently, and ultimately, to give you a higher caliber of customer service. When you visit our Web site, we may collect more information: your Internet service provider's address, the name of the Web page directing you, as well as your clicks and activity on our site. This tracking data helps us understand how to make our site more available and user friendly to our customers.
Information At Your Service
The personal information we collect is primarily intended to offer better customer service and to improve communications. When a purchased item is not immediately available, or a special order has been placed, many of our customers appreciate receiving an email to update the status of their order. We also may need to contact customers by phone, postal mail, or email if questions arise regarding their orders.
When you shop at a Brea Bead Works, or visit us online, it is also an opportunity for you to provide us with information and feedback that helps us continue to bring new ideas, unique products, and a creative approach to your craft.
Update Your Information
Updating your contact information is quick and easy. Just contact us, include your previous and current full name, mailing address, email address, and phone number. Please understand updates may take up to 72 hours to process from the date of request.
Information given to Brea Bead Works will be confidential and will not be shared or published.
Remove Your Name
To delete your name from the Brea Bead Works email mailing list, click here. Please provide your full name, mailing address, email address, and phone number. We appreciate your patience as it may take up 72 hours to process your request from the date of request.
Cookies Are NOT Served
"Cookies" are small amounts of data that are stored on your computer from many on-line sites to watch your web browsing habits and to save your information on their site.